Privacy
Privacy Policy
Last updated: 19 July 2026
1. Introduction
ValaFlux ("we", "our", "us") is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains what information we collect, why we collect it, how we use it, and your rights regarding your data.
By using our website, contacting us, or purchasing our services, you agree to this Privacy Policy.
2. Information We Collect
Depending on how you use our website, we may collect:
Contact Information
- Full name
- Email address
- Phone number
- Company name
Business Information
- Business address
- Website URL
- Google Business Profile link
- Google Review link
- Industry
- Branding requirements
Project Information
When requesting a website we may collect:
- Website requirements
- Requested pages
- Design preferences
- Images
- Logos
- Documents
- Content provided by the client
NFC Orders
For NFC products we may collect:
- Shipping address
- Google Review link
- Google Business Profile information
- Order details
Technical Information
We may automatically collect:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Time spent on pages
3. How We Use Your Information
Your information is used only for legitimate business purposes including:
- Responding to enquiries
- Preparing quotations
- Creating websites
- Programming NFC products
- Processing orders
- Customer support
- Improving our website
- Preventing fraud
- Legal compliance
We never sell your personal information.
4. Legal Basis (GDPR)
Where applicable, we process personal information under one or more of the following legal bases:
- Your consent
- Performance of a contract
- Legitimate business interests
- Legal obligations
5. Sharing Information
We may share information only with trusted service providers when necessary, including:
- Web hosting providers
- Domain registrars
- Payment processors
- Email providers
- Delivery companies
- Analytics providers
These providers only receive information necessary to perform their services.
6. Data Storage
We take reasonable technical and organisational measures to protect your information from unauthorised access, alteration or disclosure.
7. Data Retention
We keep information only as long as necessary for:
- Delivering services
- Business records
- Tax obligations
- Legal compliance
- Customer support
8. Your Rights
If GDPR applies, you have the right to:
- Access your data
- Correct inaccurate data
- Request deletion
- Restrict processing
- Object to processing
- Request data portability
9. Cookies
Our website uses cookies as described in our Cookie Policy.
10. Third Party Links
Our website may contain links to external websites. We are not responsible for their privacy practices.
11. Contact
Questions regarding this policy can be sent to:
Email: hello@valaflux.com